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How to monitor user logins from traces in HCL DX

Applies to

HCL Digital Experience v9.5 and higher

Introduction

Monitoring user logins through trace files helps troubleshoot authentication issues on your HCL Digital Experience (DX) server. This article explains how to monitor user logins from traces.

Instructions

To monitor user logins from traces, perform the following steps:

  1. Log in to the IBM Integrated Solutions Console (WAS admin console).

  2. Navigate to Troubleshooting > Logs and trace > WebSphere_Portal > Diagnostic Trace > Change log detail levels.

  3. Under Change log detail levels in the Configuration tab, enter the following trace string:

    com.ibm.wps.services.authentication.impl.AuthenticationServiceImpl=fine

  4. In your terminal, run the following command to tail and filter the trace.log file:

    tail -f trace.log | grep "Trying to authenticate user"